Before your order is delivered, here are a few important things to know: Make sure your shipping address and contact number are correct when placing the order. Delivery times may vary depending on your location and selected shipping method. You may receive tracking details once the order has been dispatched. Ensure someone is available to receive the package at the delivery address. If Cash on Delivery is available, keep the payment ready at the time of delivery. Check the package upon arrival and report any damage or missing items promptly.

You will know your order has been placed successfully when: A confirmation message appears on the screen after checkout. You receive an order confirmation email or SMS with your order details. Your order number is generated for future tracking. The order status appears in your account under “My Orders” (if you created an account). If you do not receive any confirmation, please check your spam folder or contact customer support.

You can check the status of your order by using any of these methods: Order Confirmation Email/SMS: Use the tracking link or order details sent after purchase. My Account / Order History: Log in to your account and view your recent orders. Tracking Number: Enter the tracking number on the courier’s website once dispatched. Customer Support: Contact support with your order number for an update. Common order statuses include Processing, Shipped, Out for Delivery, and Delivered.

Yes, you can usually cancel your order before it has been shipped or processed. Once the order has been dispatched, cancellation may no longer be possible. Many stores also do not allow cancellations for customized, digital, or final-sale items.